Tenant Resources



Call Security or 9-1-1 and be prepared to give the following information concerning the incident:

  • Your exact location (building, floor, room number)
  • Specific location and direction of the assailant(s)
  • Number of assailant(s)
  • Sex, race and age of assailant(s)
  • Clothing color and style
  • Number injured, types of injuries

Run - if there is an accessible escape path, attempt to evacuate the premises.

Be sure to:

  • Have an escape route and plan in mind
  • Evacuate regardless of whether others agree to follow
  • Leave your belongings behind
  • Help others escape, if possible
  • Prevent individuals from entering an area where the active shooter may be
  • Keep your hands visible
  • Follow the instructions of any police officers
  • Do not attempt to move wounded people
  • Call 9-1-1 when you are safe

Hide - if evacuation is not possible, find a place to hide where the active shooter is less likely to find you.

Your hiding place should:

  • Be out of the active shooter's view
  • Provide protection if shots are fired in your direction (i.e., an office with a closed and locked door)
  • Not trap you or restrict your options for movement

To prevent an active shooter from entering your hiding place:

  • Lock the door
  • Blockade the door with heavy furniture

If the active shooter is nearby:

  • Lock the door
  • Silence your cell phone and/or pager
  • Turn off any source of noise (i.e., radios, televisions)
  • Hide behind large items (i.e., cabinets, desks)
  • Remain quiet

If evacuation and hiding out are not possible:

  • Remain calm
  • Dial 9-1-1, if possible, to alert police to the active shooter's location
  • If you cannot speak, leave the line open and allow the dispatcher to listen

Fight - As a last resort and only when your life is in imminent danger, attempt to disrupt and/or incapacitate the active shooter by:

  • Acting as aggressively as possible against him/her
  • Throwing items and improvising weapons
  • Yelling
  • Committing to your actions

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If you receive a bomb threat:

  1. Call 911.
    • State: "I have received a bomb threat"
    • Give building address: 901 Marquette Avenue South
    • Give floor #, your name, company name and details concerning the bomb threat.
  2. Notify Security @ (612) 332-7855.
  3. A building search is conducted by police.
  4. An evacuation may be ordered by police.
  5. The "All Clear" will be given by police.


  1. Call 911.
    • Give building address: 901 Marquette Avenue South
    • Give floor #, company name and type of injury
  2. Notify Security @ (612) 332-7855.
  3. Do not move injured or ill person.
  4. If possible, direct a person to meet emergency units at the elevator lobby to lead them to the location of the emergency.

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Should a riot or civil disturbance start outside the Building, the security guards will immediately lock all entrances to the building. The police will be notified. We will keep you informed.

If a disturbance should occur in the main lobby, all elevators will be turned off at the first floor and the police will be summoned.

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What to do in an emergency:

  1. Open the telephone panel inside the elevator.
  2. Press push button which will activate auto dialer to emergency operator with OtisElevator. They have 24 hour access to the building.
  3. Give the building name and address. Have the operator call the building security person on duty so they are notified.
  4. Remain calm. Do not try to force open the elevator door.
  5. Elevator repair personnel will respond to assist passengers as soon as possible.

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All Emergencies


Building Management Office

(612) 492-4000

Building Security / After-Hours Emergencies

(612) 332-7855

Fire Department (Non-Emergency)

(612) 874-8691

Police Department (Non-Emergency)

(612) 673-5701

Hospital (Hennepin County Medical Center)

(612) 873-3000


  1. Call 911.
    • Give building address: 901 Marquette Avenue South
    • Give floor #, Company name, your name and details concerning the emergency
  2. Police will arrive to respond to the emergency.
  3. Report the incident to Security @ (612) 332-7855.


  1. Call 911.
    • Give building address: 901 Marquette Avenue South
    • Give the floor #, Company name and details of the fire emergency
  2. Notify Security @ (612) 332-7855.
  3. Exit the building using emergency exit stairwells and street level exits.


  1. Exit the building using emergency stairwells and street exits. Do not use elevators. Proceed to a prearranged meeting area located at least one block away from the building.
  2. Aid mobility impaired persons and visitors into emergency stairwells where fire fighters will evacuate them.
  3. If thick smoke is present, stay near the floor.
  4. Do not return to the building until the "All Clear" is given by the Fire Department

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Due to the design and construction of 901 Marquette, only a few floors may need to be evacuated. Should a floor evacuation become necessary, you may hear an announcement over the building emergency paging system and/or your floor wardens will direct you.

If evacuation becomes necessary, proceed as follows:

  1. Proceed by stairwell down to the first floor and out of the building to a pre-arranged company evacuation meeting area (at least one block from 901 Marquette) .
  2. Remain at the prearranged meeting area until the "All Clear" is given.


  • Familiarize yourself with the location of stairwells, evacuation routes, and refuge floors.
  • Listen for announcements over the building emergency paging system.
  • Follow the instructions of your floor wardens.
  • Use stairwells to evacuate.
  • Assist floor wardens in moving handicapped persons to stairwell landings.
  • Direct visitors to the stairwells.
  • Be prepared to merge with persons evacuating from other floors.
  • Watch for firefighters coming up stairwells to respond to the emergency.


  • Do not go to the elevators - they will not respond.
  • Do not run or create panic.
  • Do not return to your office until the "All Clear" is given.

What you can expect:

  • In the event of a fire alarm or activation of emergency service, elevators will return non-stop to the main lobby to evacuate passengers.
  • Stairwells may be pressurized with outside air.
  • Emergency personnel will evacuate handicapped persons from stairwell landings.
  • You may hear further evacuation announcements.
  • The "All Clear" will be given when it is safe to return to your office.

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Fire drills are conducted annually. You are strongly encouraged to participate in the building fire drills so that all occupants are informed of safety procedures.

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Fire Prevention

  • Do not accumulate quantities of discarded files or other paper trash in your office or storage area. Pay special attention to housekeeping in those departments that produce quantities of debris, such as duplication machines, mailing and receiving rooms.
  • Do not store large quantities of flammable solvents, duplicating fluids, or other combustible fluids.
  • Keep electrical appliances in good repair. Report unsafe conditions to the building office.
  • When furnishing an office, consider the fire potential of materials used in large amounts, like overstuffed chairs, settees, couches or anything that could become a combustible item. Such furnishings should be flame-proofed.
  • Where potential for fire is especially high, such as supply rooms, tenants may wish to consider installing additional fire extinguishers.

Fire Emergency

IF YOU DISCOVER A FIRE, you should remain calm and:

  • Pull the nearest fire alarm. Alarms are located in the corridors adjacent to the stairwells.
  • Call 911 from a safe location.
  • Evacuate or relocate and assist all others in the immediate area.
  • Close doors behind you to isolate fire.
  • Proceed to stairwells and listen for instructions. NEVER use the elevators.
  • Be cautious when opening doors so as not to spread the fire. Touch any door to see if it is hot before opening.
  • If smoke is present, stay low and crawl with your body against the floor. The clearest air is near the floor. If forced to make a dash through smoke or flame, hold your breath and cover your nose and mouth with an article of clothing.

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In the event of a flood that may cause damage to tenant property or affect the normal operation of the building, designated tenant representatives will be contacted by Building Management personnel, regardless of the time of day.

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

Once the flooding has been contained, cleanup operations will be commenced. Tenants will need to contact their insurance carrier for any damage to their property.

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  • Inspect assigned area to eliminate fire hazards.
  • Keep aisles and exits cleared.
  • Familiarize employees with proper evacuation routes and procedures.
  • Have a plan to evacuate handicapped persons to stairwell landings, designate two co-workers to assist.
  • Maintain a current list of office leaders, alternates and handicapped persons (including breathing-impaired).
  • Notify occupants in assigned area to evacuate by stairwell.
  • Direct an orderly evacuation by stairwell down to the first floor and out of the building to a prearranged company evacuation location at least one block from the building.
  • Assist disabled individuals to stairwell landings. Notify fire department of individuals' locations.
  • Direct visitors to stairwells. Check restrooms, conference rooms and remote areas for employees and visitors who may not have heard evacuation announcements.
  • Keep employees on refuge floors (or at the prearranged meeting area) until the "All Clear" is announced.

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Ryan Companies US, Inc. recommends that each tenant have an emergency action plan in place to help their employees prepare for and react quickly to, a regional emergency, including terrorist attacks.

Click on the links below to access a variety of resources that aid in preparing for a regional emergency:

Local media outlets will provide important information during an emergency situation.

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In the event of power failure, a building generator will provide emergency power for the following building functions:

  1. Activating emergency lights on each floor throughout the building, including all exit signs.
  2. Activating all stairwell lighting.
  3. Activating the building's emergency Fire, Life and Safety Systems as well as the building's communication systems.
  4. Recalling all elevators to the ground floor lobby. One elevator will remain operative for each elevator bank.

It is seldom necessary to evacuate the building during a power failure. Unless you are directed to do so through the emergency communication system, please remain in your offices.

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Public warnings are given by five-minute steady blasts of sirens by the Hennepin County Civil Defense Warning System. Upon Building Management being notified of the sirens, we will sound the building's Severe Weather Alarm as well.

  1. Move away from the perimeter of the building and windows.
  2. Evacuate perimeter offices and close perimeter office doors.
  3. Go to elevator lobbies, corridors and core areas of your floor, away from windows.
  4. Upon confirmation that the immediate threat has passed, an "All Clear" will be given over the building paging system.
  5. IF YOU ARE IN TRANSIT IN THE BUILDING: Proceed to the parking garage using stairwells.

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If there is a toxic spill or exposure, proceed immediately to an area where you are no longer exposed.

Call 911 and provide the following information:

  • Building's Address
  • Your Floor
  • Phone Number
  • What Type of Spill has Occurred

Take appropriate action to contain the hazard; close doors behind you and always follow all safety procedures when working with toxic materials.

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